Clean the following locations with a cloth moistened with Cleaner F1. This scanner is designed to digitize materials that can be reproduced lawfully, in accordance with applicable copyright regulations and other laws. ScanSnap users are responsible for how they use this scanner. It is imperative that ScanSnap users comply with all applicable local rules and laws, including, without limitation, copyright laws when using this scanner.
Top of Page. Skip to main content. Archived content NOTE: this is an archived page and the content is likely to be out of date. I just updated to windows 10, and updated the drivers for my IX After some Bitdefender-related hickups, I managed to get it to work.
However, when I try to delete a scanned file in the Scansnap Organiser, Windows 10 plainly states that I have no permission to delete the file, even though I have full administrator rights over the folder. Anybody know how to solve this? Open Explorer Indeed, its the preview pane. What a maddeningly simple way to waste a lot of time, arg. Thanks for the tip. I have a strange problem with my scansnap Si in Windows When I try to scan to e-mail it gives a error that outlook is not set as standard program and a popup sending to e-mail failed and was cancelled.
Any idea how I can solve this? ScanSnap manager stopped working after installing Windows Ran ScanSnap update, which had no discernible effect. So I uninstalled, then installed the latest version V6. It worked fine for several days — until this morning, when an error notice appeared on bootup saying that Manager would have to be uninstalled and reinstalled again.
I have a wonderful fiEOX2 that worked great for many years with Win 7. Now that I have upgraded to Win 10, it does not work. Can you provide some guidance. Nothing on the Fujitsu website says anything about support beyond Win 7. I had the same problems with my scansnap ix for weeks with windows Unistalled, reinstalled new version. Nothing worked.
It worked when connected via USB, but wireless would not work, ever. But then I checked the firewall. I turned it off. So i turn on the firewall and made sure Scan Snap was checked, so the firewall would let it through, and now scan snap works great wirelessly. In my case, scansnap was connected to the scanner over wifi and I could scan if I initiated it from the PC, but pressing the button on the scanner resulted in it flashing a bit and then nothing.
But turning off the firewall is not a great solution to a scanning problem. I dug a bit deeper, and it turned out that my wifi was connected as a Public network, and by changing that to Private in windows network settings, it all worked with the firewall turned on. I have finally managed to get my Snapscan ix to work, along with Snapscan Organiser.
It seems to be related to Permissions in Windows Give full access permissions to Everyone to the folder where Scapscan Organiser does its stuff. That seems to solve the unable to save issue. Hope that helps people. Permissions appears to be the key. Opened the properties section of the install folder and changed permissions.. Tested and works like it should. Thanks for the help. My ScanSnap worked almost flawlessly under Windows 7, not so great under Windows 10 upgrade.
Was a major headache for me. Uninstalling and installing numerous times. At one point, the software left me in a catch22, would not uninstall the upgrade until I uninstalled the original. I had to go back to my original CD. Found a great tool, SSClean. This allowed me to uninstall existing program.
Then I did an install from original disk, then the update. Worked the first time I lifted the lid of the scanner. After that though, No Worky.
This was the only constant. I refused to have to reboot each time I wanted to scan something. After a week, and by chance, I looked at the Administrator privileges. User privileges were limited. I edited the privileges to match Administrator but, still does not work correctly. What I do now…. Open the lid of the scanner, Right click on Scan Manager and click on Run As Administrator, scan the items and then have to exit the program.
This is done each time I want to use the scanner. Better than rebooting. There must be an answer in here somewhere. The light comes on, shuts off after a few second and the ScanSnap Manager application shows it is not connected.
So I uninstalled, reinstalled and it still no luck. He had to change the permission on the folder to allow everyone to access it. After that, he selected to reinstall the driver from the Device Manager window and my scanner now works.
Hopefully this will help someone else! I have a ScanSnap S which would not work with Windows Scanner now works fine. Organiser for S works fine too.
Thank you so much for sharing this. I have gone round and round with Fujitsu and all they tell me is that my S is no longer supported. I had a problem with this as this scanner is still working perfectly. Will try this technique for sure. I to am going through the Specified Destination image saving folder is invalid problem.
I have tried the saving to desktop. I have tried the permissions thing. It still persists. I had my Friend our I. After he got off , the notification that there was an update came up so I installed it , then it went back to the same problem. I will get my bud back on to see what can be done and when he does make some notes and gladly forward them back here. Hopefully though ,there will be answers to this problem sooner. Especially now that the update is available. Hopefully they can help too.
Thanks Brooks for the very prompt reply. Then I updated and forgot that there might even be an issue. It took me a bit to get things going but I attributed that to not having had the Scansnap in use for a long time. So at this point, I am wondering if I even need to download the updated drivers? But perhaps it updated automatically? Now you have me wanting to get back to the scanning project just to check on that one.
Hi everyone. It looks like Fujitsu has released the new drivers. Please let us all know how it works for you. I am not pleased but expect or hope that there is a fix for this, Scansnap update? It has also removed the icon from bottom.. My S works well with Windows However it will then stop working and fail to connect to the ScanSnap Manager.
The ScanSnap troubleshooter is no help. A reboot solves the problem… until the next time. Installed Windows 10 last week. Scansnap S was working before upgrade, but not after. Uninstalled and re-installed the program, it started working again. I just upgraded to win The blue light comes on but switched off in about 10 secs. Thanks for your suggestion. Now it is working. W10, Scansnap S, work horse!
Out lived my computers? Wake up! For some reason, Windows 10 must alter security on document folders. Right Click on the folder, Click on the Security tab, Select your user name or Administrators if you are the administrator on your system , click Edit.
In the edit window, select your user name or administrators if you are the administrator on your system , click the full control box and Apply. It will adjust all the permissions on the folder and any files inside the folder and subfolders. ScanSnap works properly after the proper full control permissions are granted. I purchased my iX as a result of my positive experience with the S and wonder if Fujitsu are missing a trick by failing to support some of their older scanners as happy customers tend to buy from companies that support them I would have thought?
Turn off and disconnect the S Download the software for the iX—which you already have! Install the iX software. Turn off your computer and reconnect the S Your PC will find the S and install it.
My FIEOX worked fine for several weeks after the upgrade from Windows 7 to Windows 10, then without warning stopped working yesterday. Tried reinstalling everything without success. Pity that hardware still working flawlessly. Then says do not have permission to the folder even though I have administrative privileges to the laptop computer.
I have a ScanSnap ix It would fail to scan, so I went to uninstall the software and reinstall a new driver to be sure. I uninstalled, then reboot the machine as directed by the uninstall wizard. After the reboot, I went to install the new software and it said that the uninstall was still in progress and to reboot to complete.
After doing this 3 times, each time taking a further step to remove any trace of the program. Please assist if anyone has had and resolved this issue. See this page for instructions and this page for software. ScanSnap iX : Supported. ScanSnap SV : Supported. ScanSnap S : Not Supported. See this page.
See this page , although this person got it to work. Your Experience? So, how is your ScanSnap and related software working on Windows 10? About the Author Brooks Duncan helps individuals and small businesses go paperless. Leave a Reply comments. Paul Gallagher - June 4, Reply. Leave a Reply: Cancel Reply. Fiona - May 25, Reply. Vince Miccio - May 1, Reply. Hazel Dannatt - September 25, Reply. Scansnap ix driver - April 2, Reply. Carissa - November 4, Reply. J - July 29, Reply.
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